When a review is available
We review claims for goods that were delivered damaged, defective, wrongly supplied, or materially not as described. Notice and supporting information must be provided within 30 days of delivery. Returns for a change of mind, personal preference, or no stated reason are not offered.
Starting a claim
Send the order number and evidence that clearly shows the product, parcel, shipping label, and reported condition. Retain all items and packaging until instructions are given. A parcel sent without prior written approval is an unauthorized return; it is not accepted and does not create a right to a refund.
Outcome of the assessment
We assess the order record and evidence before deciding on an appropriate remedy. A verified claim may result in replacement, partial reimbursement, or full reimbursement. Approved funds are returned to the original method, and the provider determines final posting time.
Email: randolphhenry543543@gmail.com
Mailing address: 153 E Main St, Middletown, Connecticut, 06457, United States
Phone: (302) 705-4152