Customer assistance
We can assist with product information, care and use, available options, orders, shipment updates, delivery exceptions, verified product issues, payments, and privacy requests. For an existing order, include its number and the email used at checkout.
Evidence for an issue
Attach clear images or video when reporting damage, a defect, an incorrect item, or a material description mismatch. Shipment concerns should include the tracking details and a readable label. Never send passwords, one-time codes, or complete card data.
Replies
Requests are handled during business days in the order received. Carrier investigations and payment or evidence reviews can take longer than general questions, and replies are sent to the details provided in the message.
Email: randolphhenry543543@gmail.com
Mailing address: 153 E Main St, Middletown, Connecticut, 06457, United States
Phone: (302) 705-4152